Shipping Policy

 Caratora (CARATORA) Shipping Details

  • CARATORA offers free shipping to its customers across India.
  • CARATORA offers International Shipping to its customers to find more information you can reach us at +91 8369928482
  • CARATORA makes all of its jewellery on order; the time from order to delivery is normally 21 days. Occasionally it may vary due to complexity which will be communicated in advance to customers.



  • CARATORA Provides free delivery on all items within India. Shipping time is 4-5 working days in metro cities for "Available in Stock Items" 
  • All shipments will be processed once the full payment is received.
  • CARATORA will inform its customers once the order is shipped. You shall be notified if there is any change in the delivery time.
  • At CARATORA we understand that jewellery is gifted on a special occasion or as a surprise. Please let us know in advance to maintain your surprise.
  • For logistics and insurance purposes, our team will reach out to request Identity proof of person/s who will be likely to receive the parcel. Our logistics partner will hand over the parcel only to these specified person/s.
  • All CARATORA Products would be insured during the transit.
  • In an uneventfully rare occasion, if your shipment is tampered with or lost, you must report to CARATORA immediately.
  • We cannot reroute the shipment once it is shipped from CARATORA.
  • CARATORA charges a nominal shipping charge of 2% of the product or the actual shipping cost charged by the logistics partner whichever is lower for any product returned.

International Shipment Policy 

  • For International orders, the transit timeline would be 7- 10 working days.
  • For new products, we take 3 weeks to make.
  • International shipments are non - refundable & non - returnable.
  • Once the product is sold and delivered it is not serviceable.
  • The package is secured and insured.
  • International orders are shipped by DHL, FEDEX, and ARAMEX.
  • Custom duty will be calculated as per the country.
  • We ship to Singapore, UK, USA, UAE, and Australia regularly for other countries please contact us at  +91 83699 28482
Any further questions about shipping, please reach out to us at  +91 83699 28482